Shipping
Your Christmas gifts and decorations, carefully prepared and dispatched within 24 to 48 working hours — with our “under the tree in time” promise.
Delivered before 24 December
To guarantee delivery before Christmas (mainland France), order before:
- Pickup point
- 16 December at 1pm
- Colissimo (home)
- 18 December at 1pm
- Chronopost (express)
- 22 December at 1pm
Lead times and carriers
Every order placed before 1pm (working days) is prepared the same day. Typical lead times within mainland France:
- Colissimo (home)
- 2 to 4 working days
- Chronopost (express)
- 1 to 2 working days
- Pickup point
- 3 to 5 working days
Shipping costs
Delivery is free from €49 of purchase (mainland France). Below that, costs are calculated as fairly as possible based on weight and destination, and shown before you confirm your order — no surprises at checkout.
- Free delivery from €49 (mainland France)
- Pickup point from €3.90
- Home delivery from €4.90
Order tracking
As soon as your order ships, you receive an email with your tracking number. You can also follow each step (confirmed → preparing → shipped → delivered) from your “My orders” area.
No account? The tracking link stays accessible from your confirmation email.
Delivery areas
We deliver to mainland France, Belgium, Luxembourg, Spain, Germany and Italy. Lead times outside France are generally 3 to 6 working days.
If delivery is delayed by more than 30 days, you may request cancellation of the order and a full refund (Terms, art. 5).